Allergy Partners is seeking a Clinical Coordinator to work in our Tucson and Oro Valley practices. Allergy Partners is the nation’s largest single-specialty practice in Allergy, Asthma and Immunology.

Location: Tucson, AZ and Oro Valley, AZ

RESPONSIBLE TO: Practice Manager

JOB SUMMARY: Under the direction of the Practice Manager, manage and coordinate all clinical operations, following the guidelines and goals of the Clinical Excellence Committee and Physicians. Collaborates with Practice Manager to ensure accomplishment of practice objectives by analysis, assessment, and evaluation of all clinical staff. Maintain high quality clinical processes that achieve the desired goal of high quality, safe and efficient healthcare.

EDUCATIONAL REQUIREMENTS:

  • Current certificate or license required for a CMA, RMA, LPN or RN
  • Associate or Bachelor’s degree preferred.

QUALIFICATIONS AND EXPERIENCE:

  • Minimum five years of work experience in a clinical setting.
  • Minimum one year of work experience in an allergy practice preferred.
  • Previous supervisory experience preferred.
  • Understanding and communication of OSHA guidelines for ambulatory practices.
  • Basic understanding of utilization review, quality assurance, and managed care process.
  • Experience communicating and interacting with physicians
  • Analytical ability strongly preferred.
  • Ability to utilize an electronic medical record.

Responsibilities may include, but are not limited to, the following: Personnel

• Assists the Practice Manager in interviewing, hiring, training, and evaluating all clinical personnel. Collaborates with Practice Manager about the clinical portion for all applicable staff member evaluations.
• Assists the Practice Manager in ensuring all clinical personnel are appropriately trained, licensed, and credentialed

• At the direction of the Practice Manager, presents clinical information regularly at staff meetings, via emails, and one on one communication in a timely manner.
• Support the Practice Manager in staff disciplinary actions and work to resolve any interoffice disputes for clinical personnel.
• Maintains appropriate confidentiality of all human resources issues.
• Assists the Practice Manager in the coordination of the schedules for all clinical personnel in all practice sites and recommends changes and improvements as needed to the Practice Manager.
• If delegated by the Practice Manager, grants/denies days off for clinical staff according to coverage and practice policy; ensures all clinical posts are filled at all times. The Practice Manager will ultimately approve all PDO, but may delegate if he/she chooses.
• Makes recommendations for highest and best use of clinical personnel, based on licensure and skill set and makes those recommendations to the Practice Manager.
• Schedules and facilitates clinical in-services for staff at the discretion of the Practice Manager.
• Maintains clinical competency for all staff. Oversees cross-training and education of clinical staff. This may include remediation/retraining for staff members, as needed.

Patient Care:

• Will be required to be proficient in, and sometimes perform, all aspects of Medical Assistant position.
• Assesses and evaluates patient flow in all practice sites-recommends changes for quality patient service and care.
• Collaborates with Practice Manager, Physicians, and appropriate Team Leaders/Supervisors, to plan and execute process changes that improve patient care services and patient management.
• Implements CEC and Physician-approved clinical protocols and patient care and triage standards, facilitating all paperwork and related tasks.
• Oversees and/or teaches others the specialized knowledge and skills necessary to perform clinical techniques and routines within scope of employee’s skill set and licensure.

Clinical Operations

• Develops and maintains written protocols for clinical operating procedures and has knowledge as to where to find Allergy Partners standard operating procedures online. Reviews with the Practice Manager for approval prior to implementation.

• Reviews physician schedules periodically and may make suggestions to maximize physician efficiency and productivity; coordinates changes with Team Leaders/Supervisors, Practice Manager and physicians.
• Oversees performance of clinical triage for the entire practice. Maintains crash cart supplies to the standards approved by CEC. Maintains appropriate compliance documentation as delegated by the Practice Manager.
• Coordinates the ordering of all clinical supplies-develops effective inventory control systems as delegated by the Practice Manager.
• Makes recommendations for purchase of capital equipment to the Practice Manager. Maintains capital equipment per manufacturer guidelines.
• Coordinates collection and storage of clinical research data as applicable.
• Ensures the practice complies with regulations, policies, and procedures in the clinical area, according to all applicable state and federal laws. Makes regular reports to the Practice Manager.
• Collaborates with Practice Manager, physicians, and Administration to promote efficient and cost effective management of resources.

Quality Assurance and Risk Management

• Actively participates in the practice compliance plan initiatives, and reports any concerns to the Practice Manager or Compliance Officer as appropriate.
• Assists with analysis of clinical utilization and other clinical data as requested; provides results to Practice Manager and physicians.
• Makes sure the practice adheres to all applicable OSHA, CLIA, and HIP AA standards as delegated by the Practice Manager.
• Ensures the practice complies with regulations, policies, and procedures in the clinical area, according to all applicable state and federal laws. Makes regular reports to the Practice Manager.
• Under the direction of the Practice Manager, addresses and reports whether clinical guidelines, protocols and forms are current and are being followed.
• Identifies and reports all incidents and under the direction of the Practice Manager, identifies and addresses risk areas appropriately.

Other:

• Participates in professional development activities and maintains  professional affiliations.

•  Maintains patient confidentiality; complies with HIP AA and compliance guidelines established by the practice.
• Attends all meetings as requested and facilitates ad-hoc projects as requested by the Practice Manager.
• Attends CPR, OSHA, HIP AA, Compliance, and corporate training programs as required.

Supervisory Responsibilities
• This job has supervisory responsibilities which typically involve managing a staff of nursing, laboratory, and other clinical personnel. The position shall report directly to the Practice Manager.

Typical Physical Demands
• Position requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee may work under stressful conditions, work irregular hours, and be exposed to bodily fluids.

Typical Working Conditions

• Employee may have exposure to communicable diseases, needle sticks, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinic environment.:

Typical Working Schedule

• Monday 7:30 – 4:45 (Oro Valley Office)
• Tuesday 7:30 – 5:45 (Orange Grove Office)
• Wednesday 7:15 – 5:45 (Pima Office)
• Thursday 7:30 – 5:45 (Oro Valley Office)
• Office is closed Friday, Saturday, and Sunday
• No on call hours required
• All major national holidays observed

Email to apply: tlcossairt@allergypartners.com

Job ID : 4034